@charset "utf-8";
/* CSS Document */
.contact-support-section{background-color:#f8f9fa;padding:30px 30px;font-family:'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif;width:100%;box-sizing:border-box;overflow:hidden;margin:0}.contact-support-inner{max-width:100%;margin:0;padding:0}.contact-support-title{font-size:32px;color:#333;text-align:center;margin-bottom:15px!important;font-weight:600}.contact-support-subtitle{font-size:18px;color:#666;text-align:center;margin-bottom:25px!important;line-height:1.6}.progress-container{display:flex;justify-content:space-between;position:relative;margin-bottom:40px;padding:0}.progress-line{position:absolute;top:16px;left:0;width:100%;height:2px;background-color:#e0e0e0;z-index:1}.progress-step{position:relative;display:flex;flex-direction:column;align-items:center;width:25%;z-index:2}.progress-circle{width:34px;height:34px;border-radius:50%;background-color:white;border:2px solid #e0e0e0;display:flex;align-items:center;justify-content:center;font-weight:bold;font-size:16px;color:#666;margin-bottom:8px;transition:all .3s ease}.progress-label{font-size:13px;color:#666;text-align:center;width:100%}.progress-step.active .progress-circle{background-color:#4a7bfc;border-color:#4a7bfc;color:white}.progress-step.completed .progress-circle{background-color:#4caf50;border-color:#4caf50;color:white}.form-step{display:none}.form-step.active{display:block}.step-title{font-size:24px;color:#333;text-align:center;margin-bottom:15px;font-weight:600}.step-subtitle{font-size:16px;color:#666;text-align:center;margin-bottom:25px;line-height:1.5}.category-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:30px}.category-card{border-radius:10px;padding:20px;cursor:pointer;transition:all .3s ease;display:flex;flex-direction:column;align-items:center;text-align:center;border:2px solid transparent}.category-card:hover{transform:translateY(-5px);box-shadow:0 5px 15px rgba(0,0,0,0.05)}.category-card.selected{border-width:2px;transform:translateY(-5px);box-shadow:0 5px 15px rgba(0,0,0,0.1)}.category-icon{width:50px;height:50px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-bottom:15px}.category-icon i{color:white;font-size:20px}.category-title{font-size:18px;font-weight:600;color:#333;margin-bottom:8px}.category-desc{font-size:14px;color:#666;line-height:1.4}.category-cancellation{background-color:#f0fcf5}.category-cancellation .category-icon{background-color:#10b981}.category-cancellation.selected{border-color:#10b981}.category-payment{background-color:#f0f7ff}.category-payment .category-icon{background-color:#3b82f6}.category-payment.selected{border-color:#3b82f6}.category-group{background-color:#f6f2fe}.category-group .category-icon{background-color:#8b5cf6}.category-group.selected{border-color:#8b5cf6}.category-account{background-color:#fff8f0}.category-account .category-icon{background-color:#f59e0b}.category-account.selected{border-color:#f59e0b}.category-resources{background-color:#fff0f8}.category-resources .category-icon{background-color:#ec4899}.category-resources.selected{border-color:#ec4899}.category-other{background-color:#f3f4f6}.category-other .category-icon{background-color:#6b7280}.category-other.selected{border-color:#6b7280}.faq-container{margin-bottom:30px}.faq-item{border:1px solid #e5e7eb;border-radius:8px;margin-bottom:10px;overflow:hidden}.faq-question{padding:15px;background-color:#f9fafb;cursor:pointer;display:flex;justify-content:space-between;align-items:center;font-weight:600;color:#333;transition:background-color .2s ease}.faq-question:hover{background-color:#f3f4f6}.faq-question.active{background-color:#eff6ff}.faq-answer{padding:0;max-height:0;overflow:hidden;transition:all .3s ease-out;background-color:white}.faq-answer.active{padding:15px;max-height:1000px}.faq-answer p{margin-top:0;margin-bottom:15px;line-height:1.6;color:#4b5563}.faq-answer ul,.faq-answer ol{margin-bottom:15px;padding-left:25px}.faq-answer li{margin-bottom:8px;line-height:1.5;color:#4b5563}.faq-answer a{color:#4a7bfc;text-decoration:none}.faq-answer a:hover{text-decoration:underline}.form-group{margin-bottom:20px}.form-label{display:block;font-weight:600;margin-bottom:8px;color:#333}.form-input,.form-textarea,.form-select{width:100%;padding:12px 15px;border:1px solid #d1d5db;border-radius:6px;font-size:16px;color:#333;transition:border-color .3s ease,box-shadow .3s ease;background-color:white;box-sizing:border-box;font-family:inherit}.form-input:focus,.form-textarea:focus,.form-select:focus{border-color:#4a7bfc;box-shadow:0 0 0 3px rgba(74,123,252,0.1);outline:none}.form-textarea{min-height:120px;resize:vertical}.form-error{border-color:#ef4444!important}.error-message{color:#ef4444;font-size:14px;margin-top:5px;display:none}.review-box{background-color:#f9fafb;border:1px solid #e5e7eb;border-radius:8px;padding:20px;margin-bottom:25px}.review-item{margin-bottom:12px;display:flex}.review-label{font-weight:600;color:#4b5563;min-width:140px}.review-value{color:#1f2937}.checkbox-container{display:flex;align-items:flex-start;margin-bottom:25px;padding:5px 0}.form-checkbox{margin-right:20px;width:18px;height:18px;margin-top:3px}.success-container{text-align:center;padding:30px 0}.success-icon{font-size:48px;color:#10b981;margin-bottom:20px}.success-title{font-size:24px;font-weight:600;color:#333;margin-bottom:15px}.success-message{font-size:16px;color:#4b5563;margin-bottom:25px;line-height:1.6;max-width:600px;margin-left:auto;margin-right:auto}.success-link{color:#4a7bfc;text-decoration:none;font-weight:600;transition:color .2s ease}.success-link:hover{color:#3b6df0;text-decoration:underline}.button-container{display:flex;justify-content:space-between;margin-top:30px}.btn{padding:12px 24px;border-radius:6px;font-weight:600;cursor:pointer;transition:all .2s ease;border:none;font-size:16px;display:inline-flex;align-items:center;justify-content:center}.btn-back{background-color:#f3f4f6;color:#4b5563}.btn-back:hover{color:#4b5563!important}.btn-next{background-color:#4a7bfc;color:white}.btn-next:hover,.btn-solved:hover,.btn-submit:hover{color:white!important}.btn-solved{background-color:#10b981;color:white}.btn-solved:hover{background-color:#059669}.btn-submit{background-color:#10b981;color:white}.btn-submit:hover{background-color:#059669}.btn-icon{margin-right:8px}@media(max-width:992px){.category-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:768px){.contact-support-section{padding:20px 15px}.contact-support-title{font-size:28px}.contact-support-subtitle{font-size:16px}.progress-container{margin-bottom:30px}.progress-circle{width:30px;height:30px;font-size:14px}.progress-label{font-size:12px}.step-title{font-size:22px}.category-grid{gap:15px}.button-container{flex-wrap:wrap;gap:10px}.btn{padding:10px 20px;font-size:15px}.dual-buttons{display:flex;flex-direction:column;gap:10px;width:100%}.dual-buttons .btn{width:100%}}@media(max-width:576px){.category-grid{grid-template-columns:1fr}.progress-step{width:auto;flex:1}.review-item{flex-direction:column}.review-label{margin-bottom:5px}}.faq-success-message{text-align:center;padding:20px;margin-top:30px;background-color:#f0fcf5;border:1px solid #10b981;border-radius:8px}.faq-success-message .success-icon{font-size:36px;color:#10b981;margin-bottom:15px}.faq-success-message .success-title{font-size:20px;font-weight:600;color:#333;margin-bottom:10px}.faq-success-message .success-message{font-size:16px;color:#4b5563;margin-bottom:0}